Archive for February, 2014

Ensure A Successful Call In 10 Seconds or Less by Bill Reis

February 20, 2014

First impressions are everything, and over the phone you have 10 seconds or less to get it right. Your opening statement is the most important part of your call. Hit a home run here and everything else is just a walk in the park. Regardless of the type of call you are on, your opening […]

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